Nonprofit guide · reviewed July 2026

Best Email Automation Tools for Nonprofits

For most nonprofits the best pick is MailerLite: its pricing page shows $19 a month at 1,000 subscribers and $49 at 5,000, and the free plan covers a first 250 supporters. Brevo is the better fit when the list is large but you send rarely, and HubSpot only earns its price when a CRM drives the journeys.

How to use this shortlist

The ranking is ordered by how well each tool serves a small or mid-sized charity that wants a newsletter, a welcome series and event follow-up without a dedicated operations hire. Prices below were read from each vendor's own pricing page on 2026-10-07 and link back to it. We do not price nonprofit discounts, because none of the pages we read published one, and we make no claims about deliverability, compliance certificates or fundraising results.

Start with the message that should become more useful after a known event: a new subscription, event registration, volunteer interest, membership renewal, or donation. Then define who must not receive the next message, who owns the workflow, and what evidence would justify keeping it live.

At-a-glance comparison

ToolBest forPrice as listed on 2026-10-07Pricing page
MailerLiteSmall nonprofits sending a newsletter plus a welcome seriesFree up to 250 subscribers and 2,500 emails a month; Comfort $19 at 1,000 subscribers, $49 at 5,000, $89 at 10,000 (monthly billing)Pricing page
BrevoNonprofits with a large list but modest sending volumeFree: 300 emails a day and storage for up to 100,000 contacts; Starter from $9 a month at 5,000 emails, Standard from $18 a monthPricing page
MailchimpTeams that already know Mailchimp and have a small listFree: 250 contacts and 500 sends a month; Standard $20 on the 500-contact selector, $100 at 2,501-5,000 contacts, $135 at 5,001-10,000Pricing page
HubSpotCRM-connected supporter and partner workflowsFree marketing tools; Marketing Hub Starter $7 per seat a month, Professional $800 a month, Enterprise $3,600 a monthPricing page
ActiveCampaignBranching lifecycle and engagement journeysNo free plan, only a trial; Starter from $15 a month at 1,000 contacts, $79 at 5,000, $149 at 10,000 (billed annually)Pricing page
ConvertKitCreator-led nonprofits and editorial programsFree up to 10,000 subscribers (broadcasts only); Creator $33 at 1,000 subscribers, $75 at 5,000, $116 at 10,000 (billed yearly)Pricing page
GetResponseEvent, webinar, and nurture programsNo free plan, only a trial; Starter $19 a month at 1,000 contacts (monthly billing), Marketer $59, Creator $69 with webinarsPricing page
DripBehavioral journeys for fundraising or membership commerce14-day free trial; $39 a month for 1-2,500 people, $89 at 5,000, $154 at 10,000Pricing page
KlaviyoCommerce-led nonprofits and supporter storesFree up to 250 active profiles and 500 emails a month; email $30 at 1,000 profiles, $100 at 5,000, $150 at 10,000Pricing page
Customer.ioProduct and service journeys with event dataEssentials $100 a month for 5k profiles and $145 for 10k, billed monthly, with 1 million emails a month includedPricing page
KeapSmall organizations needing CRM and follow-up togetherPlatform from $299 a month at 1,500 contacts and 2 users, $449 at 5,000, $539 at 10,000; a required implementation package is not priced on the pagePricing page
OmnisendNonprofit shops, memberships, and ticketingFree: 250 contacts and 500 emails a month; Standard $11.20 and Pro $41.30 a month as the promotional monthly prices listedPricing page
SendGridDeveloper-led transactional and programmatic emailEmail API: 60-day trial at 100 emails a day, then Essentials from $19.95 and Pro from $89.95 a month; Marketing Campaigns has a free plan for up to 2,000 contacts and 6,000 emails a monthPricing page

Choose by operating need

NeedShortlistValidate before purchase
Lean welcome and educationMailerLite, Brevo, MailchimpSubscriber limits, forms, review workflow, suppression
CRM-connected relationshipsHubSpot, Keap, ActiveCampaignField ownership, access, consent, implementation capacity
Event or digital-service journeysGetResponse, Customer.io, BrevoEvent definitions, integrations, channel separation
Commerce or membership behaviorKlaviyo, Drip, OmnisendProfile cost, transaction signals, donor-data boundaries
Programmatic service mailSendGridAPI ownership, authentication, preference and template controls

Best for: Small nonprofits sending a newsletter plus a welcome series

MailerLite is the best starting pick for most nonprofits on this list because its pricing page shows what a growing supporter list costs before you sign up. Comfort is $19 a month at 1,000 subscribers, $49 at 5,000 and $89 at 10,000, and the free plan covers up to 250 subscribers and 2,500 emails a month. A volunteer-run newsletter that adds a welcome series and an event reminder fits inside that without a CRM project.

MailerLite states on its pricing page that its data storage center is in the European Union, that it holds an ISO 27001 certificate and that it has GDPR controls. That is useful for a charity with European donors, though it is a vendor statement and not a compliance guarantee, so read the data processing terms yourself. Keep donation records in your donor database and sync only a donor tag, so the welcome series can skip someone who gave last week.

Best forProsConsPrice
Small nonprofits sending a newsletter plus a welcome seriesA published price at every list size, two seats on the free plan, and simple forms and groups.Branching is lighter than ActiveCampaign, and the free plan ends at 250 subscribers.Free up to 250 subscribers and 2,500 emails a month; Comfort $19 at 1,000 subscribers, $49 at 5,000, $89 at 10,000 (monthly billing)

Best for: Nonprofits with a large list but modest sending volume

Brevo prices by monthly email volume, not by list size, which suits a nonprofit with a big, quiet list. Its pricing help article (help.brevo.com, "About Brevo’s pricing plans") says the free plan allows 300 emails a day and storage for up to 100,000 contacts, and that Starter begins at $9 a month for 5,000 emails with no daily sending limit. One monthly newsletter to 5,000 supporters is 5,000 emails, so that is the entry price; a weekly send to the same list is roughly four times the volume and needs a higher tier.

The free plan caps marketing automation at 2,000 contacts, and Standard, from $18 a month, is where Brevo lists automation, A/B testing and advanced reports, so a welcome series for a larger list means Standard. Brevo also sends transactional mail, which lets you keep donation receipts and event confirmations on a different stream from fundraising appeals. Decide which stream carries which unsubscribe rule before the first send.

Best forProsConsPrice
Nonprofits with a large list but modest sending volumeThe free plan stores up to 100,000 contacts, and campaigns, automation and transactional mail share one login.Price follows email volume rather than list size, and the free plan limits marketing automation to 2,000 contacts.Free: 300 emails a day and storage for up to 100,000 contacts; Starter from $9 a month at 5,000 emails, Standard from $18 a month

Best for: Teams that already know Mailchimp and have a small list

Mailchimp stays on the list because many boards, volunteers and agencies already know its editor. Its Free plan is one audience with up to 250 contacts and 500 sends a month (250 a day), so a real supporter list leaves it quickly. On Standard, the pricing page lists $100 a month for 2,501 to 5,000 contacts and $135 for 5,001 to 10,000, with send allowances of 60,000 and 120,000 emails a month.

The same 5,000 supporters cost $100 here against $49 on MailerLite Comfort, so the case for Mailchimp is familiarity and templates rather than price. Keep subscriber interests separate from donor status in the audience, so an appeal is not treated as a universal message. Test one welcome email, one preference update and one suppression rule for recent donors before importing the whole list.

Best forProsConsPrice
Teams that already know Mailchimp and have a small listA familiar editor and templates, and Standard allows up to 60,000 emails a month at 2,501-5,000 contacts.Costs climb faster than MailerLite as the list grows, and the free plan is very small.Free: 250 contacts and 500 sends a month; Standard $20 on the 500-contact selector, $100 at 2,501-5,000 contacts, $135 at 5,001-10,000

Best for: CRM-connected supporter and partner workflows

HubSpot is most relevant when email automation has to use a wider CRM record: a supporter relationship, a partner conversation, a volunteer status or a service handoff. Its Marketing Hub pricing page lists Starter at $7 per seat a month, Professional at $800 a month and Enterprise at $3,600 a month, with free marketing tools below that.

The automation row is where small nonprofits get caught. The same page shows 1 automated action on the free tier, up to 10 on Starter, and unlimited actions from Professional. A welcome series with a donor branch, an event reminder and a lapsed-supporter check can pass 10 actions, so either price the $800 tier or build those journeys elsewhere. Free tools are not a free end-to-end marketing operation, and CRM field ownership and consent rules need to be written down first.

Best forProsConsPrice
CRM-connected supporter and partner workflowsA strong contact model, workflow logic and CRM context for partners, volunteers and major donors.Automation depth is gated by tier, and the step from Starter to Professional is large.Free marketing tools; Marketing Hub Starter $7 per seat a month, Professional $800 a month, Enterprise $3,600 a month

Best for: Branching lifecycle and engagement journeys

ActiveCampaign is a fit for a nonprofit with a defined lifecycle model: new subscriber, engaged supporter, event registrant, volunteer, donor, and lapsed contact. Branches can be useful when the next message depends on a preference or observed interaction, provided the organization can explain each rule.

ActiveCampaign's pricing page limits Starter to 1 user and 5 actions per automation, so a long branching donor journey runs into that cap; Plus starts at $49 a month at 1,000 contacts. Start with one three-branch journey and require a written entry condition, exit condition, owner and fallback message. If staff cannot review the logic quarterly, the extra flexibility may not be worth the operational cost.

Best forProsConsPrice
Branching lifecycle and engagement journeysDeep automation branching, tagging, and campaign logic.More power creates more governance, testing, and documentation work.No free plan, only a trial; Starter from $15 a month at 1,000 contacts, $79 at 5,000, $149 at 10,000 (billed annually)

Best for: Creator-led nonprofits and editorial programs

ConvertKit can serve a nonprofit built around a founder, educator, publication, or recurring editorial voice. Tags and sequences can organize a welcome path, a resource series, or a volunteer interest track without forcing every supporter into the same appeal calendar.

ConvertKit is now called Kit; the entry keeps the old name because many nonprofit tutorials still use it. Kit's Free plan covers forms, landing pages, broadcasts and tagging for up to 10,000 subscribers, but Visual Automations and sequences start on Creator, so a welcome sequence for 5,000 supporters is $75 a month. It is less compelling when finance, case management or a formal donor CRM must be the system of record. Pilot one content-led sequence with a clear consent statement and a handoff for people who become donors or ask for support.

Best forProsConsPrice
Creator-led nonprofits and editorial programsSimple creator-oriented broadcasts, forms, tags, and sequences.May need workarounds for complex donor, event, or CRM requirements.Free up to 10,000 subscribers (broadcasts only); Creator $33 at 1,000 subscribers, $75 at 5,000, $116 at 10,000 (billed yearly)

Best for: Event, webinar, and nurture programs

GetResponse is worth considering when event registration and post-event nurture are central to the program. A nonprofit could use a registration path, attendance-based follow-up, and a resource sequence, but should keep event facts and donor claims sourced from the operational system.

On GetResponse's pricing page, Starter at $19 a month includes welcome series but only 1 automation workflow, and unlimited workflows begin on Marketer at $59. The Creator plan at $69 adds webinars, so a charity that hosts its own talks can keep registration and follow-up in one place. A sensible first event has two outcomes, attended and did not attend, and a stop rule after the final follow-up. Review accessibility, consent and data deletion before making it a repeatable event engine.

Best forProsConsPrice
Event, webinar, and nurture programsUseful mix of email, forms, landing pages, and event-oriented features.The broad product surface can be more than a small nonprofit needs.No free plan, only a trial; Starter $19 a month at 1,000 contacts (monthly billing), Marketer $59, Creator $69 with webinars

Best for: Behavioral journeys for fundraising or membership commerce

Drip is most relevant to nonprofits with a meaningful membership, shop, ticketing, or recurring-supporter behavior model. Its event-based approach can help distinguish browsing, registration, purchase, and repeat engagement, but those events must be defined consistently before messages are built.

A commerce workflow is not the same as a charitable donor journey. Drip's pricing page says cost follows the number of active people and the emails you send each month, starting at $39 for the first 2,500 people. MailerLite's $49 Comfort tier already covers up to 5,000 subscribers, so the extra spend only pays off if shop or ticket events really drive your messages. Pilot one behavioral branch that offers a useful service or education message, and never make an appeal depend on an ambiguous event.

Best forProsConsPrice
Behavioral journeys for fundraising or membership commerceBehavioral segmentation and event-based automation.The product is commerce-oriented and may not map neatly to every nonprofit process.14-day free trial; $39 a month for 1-2,500 people, $89 at 5,000, $154 at 10,000

Best for: Commerce-led nonprofits and supporter stores

Klaviyo can make sense for a nonprofit that operates a store, paid membership, ticketing program, or other commerce-like supporter experience. It is better evaluated on whether its event data improves service and retention than on generic claims about fundraising performance.

Klaviyo bills by profile, and its pricing page lists email at $30 a month for 1,000 profiles, $100 for 5,000 and $150 for 10,000, which is about double MailerLite at the 5,000 mark. Keep donation records and marketing profiles apart, then test a post-purchase or post-registration education flow with a documented suppression rule for people who should not receive another ask.

Best forProsConsPrice
Commerce-led nonprofits and supporter storesStrong event data model and segmentation for commerce behaviors.Can be expensive or overbuilt for donation-only programs.Free up to 250 active profiles and 500 emails a month; email $30 at 1,000 profiles, $100 at 5,000, $150 at 10,000

Best for: Product and service journeys with event data

Customer.io is a strong candidate when a nonprofit has a digital service, member portal, app, or structured event stream. It can coordinate email with product behavior, but the organization must first decide which events are meaningful, durable, and safe to use for communication.

Customer.io bills on profiles: Essentials is $100 a month for 5k profiles and $145 for 10k, and its docs say a profile that exists at any point in a billing month counts even if you delete it later. Start with a small event dictionary and a single service journey, not a full donor migration. Record event ownership, retention, consent and the conditions that remove someone from the journey.

Best forProsConsPrice
Product and service journeys with event dataFlexible event-triggered messaging and data-driven journeys.Requires engineering or operations discipline to define reliable events.Essentials $100 a month for 5k profiles and $145 for 10k, billed monthly, with 1 million emails a month included

Best for: Small organizations needing CRM and follow-up together

Keap is worth a look for a small organization that manages sponsorships, memberships, consultations, or other relationship-heavy work alongside email. Its usefulness depends on whether the team wants one operational workspace and can keep relationship notes, consent, and campaign audiences properly distinguished.

Keap's pricing page shows one all-features platform price, $299 a month at 1,500 contacts with two users, rising to $449 at 5,000 and $539 at 10,000, plus $39 a month for each extra user. It also says implementation services are required and does not list their price, so the real first-year cost has to come from a quote, and annual contracts carry a $299 early termination fee. That is several times the cost of MailerLite for a newsletter-only charity. Pilot one partner or membership follow-up with manual approval before any automated ask.

Best forProsConsPrice
Small organizations needing CRM and follow-up togetherCombines contact management, follow-up, and sales-style automation.Pricing and workflow setup may be difficult to justify for a newsletter-only nonprofit.Platform from $299 a month at 1,500 contacts and 2 users, $449 at 5,000, $539 at 10,000; a required implementation package is not priced on the page

Best for: Nonprofit shops, memberships, and ticketing

Omnisend is a niche choice for a nonprofit with a real catalog, store, ticketing flow, or membership checkout. It can support post-purchase education and service reminders, but a nonprofit should avoid copying retail urgency patterns into sensitive fundraising communication.

Omnisend's pricing page lists Free at 250 contacts and 500 emails a month, and says you are billed for subscribers and non-subscribers who received automated messages, while unsubscribed contacts are not billed. A pilot should use one completed transaction or registration as the trigger, one helpful follow-up, and one exclusion for refunds, cancellations or support cases. Judge the tool on operational clarity, not on retail benchmark claims.

Best forProsConsPrice
Nonprofit shops, memberships, and ticketingCommerce-oriented automation, segmentation, and multichannel options.Less natural for nonprofits without a commerce or catalog signal.Free: 250 contacts and 500 emails a month; Standard $11.20 and Pro $41.30 a month as the promotional monthly prices listed

Best for: Developer-led transactional and programmatic email

SendGrid is appropriate when engineers need reliable programmatic delivery for confirmations, receipts, reminders, or service notifications. It should not automatically become the place where fundraising audiences are improvised; transactional delivery and marketing consent need different owners and controls.

SendGrid sells two products under one name. The Email API page lists a free trial of 100 emails a day for 60 days, with Essentials from $19.95 and Pro from $89.95 a month, while Marketing Campaigns is priced separately with a free plan for up to 2,000 contacts and 6,000 emails a month. Pilot one low-risk transactional template, test authentication and unsubscribe behavior where it applies, and document which system owns preferences. Judge deliverability from your own sends rather than promising an inbox outcome.

Best forProsConsPrice
Developer-led transactional and programmatic emailMature API-oriented delivery option with separate transactional use cases.A nonprofit still needs a campaign, preference, and content governance layer.Email API: 60-day trial at 100 emails a day, then Essentials from $19.95 and Pro from $89.95 a month; Marketing Campaigns has a free plan for up to 2,000 contacts and 6,000 emails a month

A 30-day implementation pilot

WindowWorkEvidence for a go/no-go decision
Days 1–5Choose one audience, one trigger, one helpful outcome, and one owner.Written consent, data map, entry/exit rules, approved copy.
Days 6–12Build a short welcome or event follow-up with a suppression branch.Test records, unsubscribe path, rendering checks, logs.
Days 13–21Run a limited cohort and review replies, bounces, complaints, and handoffs.No unresolved consent or routing defects; qualitative feedback captured.
Days 22–30Compare against the existing manual process and decide whether to expand.Useful-action rate, completion, support burden, and owner sign-off—not opens alone.

Keep the pilot reversible. Do not import an entire donor database just to prove a welcome flow, and do not use sensitive case information as a personalization shortcut. A smaller, well-documented journey is stronger evidence than a large automation that nobody can explain.

Nonprofit review checklist

  • Can a supporter see why they received the message and change preferences?
  • Does a donation, event, support request, or opt-out stop the wrong follow-up?
  • Are fundraising claims reviewed by the person who owns the underlying evidence?
  • Are current plan limits, integrations, retention, and access terms confirmed from official documentation?

For broader planning, see the email automation guide, metrics guide, and personalization guide.

What a supporter list costs at three sizes

Monthly list prices read from each vendor's pricing page on 2026-10-07. Brevo is left out of the table because it bills by monthly email volume rather than contacts, and Customer.io and Keap use their own units, noted in the last row.

Tool1,000 supporters5,000 supporters10,000 supporters
MailerLite Comfort$19$49$89
Mailchimp Standardfrom $20 on the 500-contact selector$100 (2,501-5,000 band)$135 (5,001-10,000 band)
Kit Creator (billed yearly)$33$75$116
ActiveCampaign Starter (billed annually)from $15$79$149
Klaviyo email$30$100$150
Drip$39 (covers up to 2,500)$89$154
Customer.io Essentials / Keapn/a / $299 at 1,500 contacts$100 for 5k profiles / $449$145 for 10k profiles / $539

Read across a row and the pattern is plain: MailerLite stays lowest at every size, Mailchimp and Klaviyo double its price at 5,000, and the CRM-style tools (Keap at $449, HubSpot Professional at $800) cost roughly nine to sixteen times as much. A 5,000-name charity paying $49 a month spends $588 a year; the same list on Keap's platform price is $5,388 before the required implementation package.

Moving a supporter list without losing consent

Most charities switch tools because the list outgrew a free plan, not because of features, and the migration risk is consent data rather than templates. Before you export, collect the items below. Anything you cannot export becomes a gap the new tool cannot fill.

Inventory itemWhy a nonprofit caresWhere it usually breaks
Subscription date and source per personShows when and how each supporter opted in, which you may be asked forBasic CSV exports often omit the signup source
Unsubscribed and bounced addressesRe-mailing someone who opted out is the fastest way to lose trustSuppression lists live in a different export than the audience
Donor, volunteer and event tagsLets the new welcome series skip people who just gaveTags become free text or merge fields on import
Open automations and their exit rulesA half-finished welcome series restarts for everyone if rebuilt carelesslyAutomations never export; you rebuild them by hand
Sending domain and authentication recordsA new tool needs its own sender records before the first appeal goes outOld records are left in DNS and conflict

Import a small test group of staff and board members first, send one welcome email, and confirm that anyone tagged as a recent donor receives nothing. Only then move the full list, and keep the old account read-only for a month so you can compare unsubscribe counts.

What to measure in a nonprofit pilot

Opens say little once mail apps preload images, and a donation page visit is not a gift. Count outcomes a program officer would recognise.

MeasureWhat it tells youWatch out for
Welcome series completionHow many new subscribers reached the last email without unsubscribingA tiny cohort of 40 people moves a lot on one unsubscribe
Second-gift or event sign-up after a messageWhether education emails lead anywhereA gift made a day earlier may be credited to the wrong email
Donors who received an appeal right after givingWhether the suppression rule worksGifts entered in the donor database late arrive in the email tool late
Unsubscribe and complaint rate per sequenceWhich message is wearing out your goodwillCompare against a month with no automation, not against a vendor average

Nonprofit-specific mistakes

  • Sending an annual-fund appeal to a volunteer list that only agreed to shift reminders
  • Importing event attendees as newsletter subscribers without recording where their consent came from
  • Putting donor amounts or case notes into merge fields that any staff member with campaign access can read
  • Choosing the tool on its template gallery when the real constraint is how many supporters you can store before the price jumps

Related reading

Frequently asked questions

Which email automation tool is best for a small nonprofit?

MailerLite suits most small nonprofits: its pricing page lists Comfort at $19 a month for 1,000 subscribers, $49 for 5,000 and $89 for 10,000, and the free plan covers up to 250 subscribers and 2,500 emails a month. Brevo is cheaper for a big list that is mailed rarely.

Can a nonprofit use a free email automation plan?

Only for a very small list. Mailchimp Free stops at 250 contacts and 500 sends a month, MailerLite Free at 250 subscribers, and Brevo Free at 300 emails a day. Brevo is the free plan that stores up to 100,000 contacts.

Should donors and newsletter subscribers be in the same automation?

Keep them in the same tool but give each person a donor tag or field, then exclude that tag from welcome and appeal sequences for a set period after a gift. Donation records stay in the donor database.

When is HubSpot worth it for a nonprofit?

When staff already work from HubSpot's CRM and need more than 10 automated actions. Its pricing page lists 1 automated action on the free tier, up to 10 on Starter and unlimited actions from Professional at $800 a month.