Use Case

Email Automation for Agencies

How marketing agencies can manage multiple clients with scalable email automation solutions and white-label options.

Agency Email Automation Challenges

Agencies face unique challenges with email automation: managing multiple client accounts, maintaining brand consistency while customizing for each client, reporting across accounts, and scaling services efficiently.

The right platform can transform email automation from a labor-intensive service into a scalable offering that increases agency profitability while delivering better results for clients.

What Agencies Need

Multi-Account Management

Efficiently manage multiple clients from one dashboard:

  • Separate client accounts with dedicated workspaces
  • Easy switching between accounts
  • Centralized billing and management
  • Team member access controls per account

White Label Options

Present a professional, branded experience:

  • Custom login and dashboard branding
  • Client-facing reports with your branding
  • Removal of platform branding
  • Custom sending domains

Template and Workflow Libraries

Standardize and scale your services:

  • Reusable templates across clients
  • Pre-built automation workflows
  • Copy and clone between accounts
  • Agency-wide asset libraries

Reporting and Analytics

Demonstrate value to clients:

  • Cross-account performance dashboards
  • Branded client reports
  • Scheduled report delivery
  • Revenue attribution

Pricing and Margins

Maintain healthy margins on email services:

  • Agency pricing tiers
  • Volume discounts
  • Markup flexibility
  • Predictable costs

Common Agency Automation Services

Full-Service Email Management

  • Strategy development
  • Automation setup and management
  • Template design and content creation
  • Ongoing optimization
  • Reporting and analysis

Automation Setup

  • One-time automation builds
  • Platform migration
  • Workflow design and implementation
  • Integration configuration

Consulting and Training

  • Strategy consulting
  • Client team training
  • Best practices documentation
  • Audit and optimization recommendations

Platform Options for Agencies

Platform Agency Features Best For
ActiveCampaign Agency partner program, multi-account Full-service agencies
HubSpot Partner program, client portal Inbound marketing agencies
Klaviyo Partner program, e-commerce focus E-commerce agencies
Mailchimp Agency accounts, templates Small business agencies
Sequenzy Multi-company, AI workflows SaaS-focused agencies

Building Scalable Agency Services

Standardize Your Approach

Create repeatable processes:

  • Standard onboarding process for new clients
  • Template library of proven automations
  • Checklist-driven setup procedures
  • Documented best practices

Productize Your Services

Package services for predictable delivery:

  • Tiered service packages
  • Defined scope and deliverables
  • Clear pricing structure
  • Repeatable implementation processes

Leverage Automation for Yourself

Use automation to scale your agency:

  • Automated client reporting
  • Performance alerts and monitoring
  • Onboarding sequences for new clients
  • Check-in and review reminders

Choosing the Right Platform

Consider these factors when selecting a platform for agency use:

  1. Client industry fit: Does the platform serve your clients' verticals?
  2. Multi-account management: How easy is it to manage multiple clients?
  3. Partner program: Does the platform offer agency benefits?
  4. Pricing structure: Can you maintain healthy margins?
  5. White label options: Can you brand the experience?

Find the right platform for your agency

Compare email automation platforms with agency features.

View Full Comparison